SUPPORT

How to get help.

DuneTraq is an off-road tracking and coordination app for the UAE. It is not a navigation product. DuneTraq offers optional peer-to-peer help requests to nearby drivers; it is not an emergency service and does not alert authorities or emergency services.

Explore DuneTraq

Get to know levels and badges, Live Convoy, Garage, leaderboards and sharing in our DuneTraq feature guides.

How do I share a drive?

Share a trip card as an image, export the exact route as a GPX file, or invite your crew to Live Convoy. Follow our step-by-step guide to recording and sharing a desert drive.

Contact

DuneTraq is operated by Florian Kall.

Email support@dunetraq.app.

Follow the WhatsApp channel for updates and known issues: WhatsApp channel.

Account deletion and profile reports

You can delete your account from within the app using the in-app account deletion flow.

If a profile needs review, use the in-app profile report flow.

Privacy

App and website privacy policy.

Updated 26 October 2026. Florian Kall.